Hello there!
Welcome to my corner of the internet!

I suspect you're here because you're looking for ways to fill in the (known and unknown) gaps when it comes to your team, operations, and client experience.

Your agency is growing and your current operations are no longer working...

Tell me if any of these describe you...

If any of these statements are true for you, then no worries! We can hop on a call to get you in the right direction!

Small agency-model businesses experiencing hyper-growth partner with me to discover how they can develop and establish self-sustaining scalable teams.
Yolanda J Rumph
Founder/Team Infrastructure & Operations Strategist

I'm Yolanda and my Super Powers Are...

Team Ops Advisor

- Provide strategic insight to help drive your business forward - Develop a PEOPLE AGENDA that aligns with the objectives of YOUR business

Team Development

- End-to-End Hiring
- New Hire Onboarding
- Performance Management
- Communication
- Team Culture

Leadership Coaching & Accountability

- CEO Support
- Team Management Support
- Quarterly/Annual Accountability

How You Can Work With Me...

Your agency is expanding and you know you need support. Like “yesterday”.

You just don’t know what kind of support or where you need the support. I can help you.

We take a deeper dive into the nuts and bolts of your agency’s team operations.  

It is always my goal to leave you with an actionable plan to achieve your goals on your terms. 

Once we have unveiled a strategy for success, we execute that strategy in a way that speaks specifically to YOUR agency’s growth.

Build a team culture you LOVE!

The Mission

The Collective Flo, LLC’s mission is to help established small business agencies experiencing hyper-growth scale to the next level with confidence by creating a solid team onboarding process.

At The Collective Flo, LLC, I believe people are the most valuable and integral assets in scaling a business. I strongly believe if you have the right systems (people) in place functioning in their true zone of genius, you have the secret sauce that will propel you to the next level.

The Collective Flo, LLC – Collectively Building Team Culture One System at a Time.



Myers Briggs



Individualization, Developer, Strategic, Arranger, Analytical